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Overview

Standards for guest experience at the bar and coordination with service tickets. Time: 5–10 min.

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At a Glance

• Balance bar guests with service tickets
• Keep cocktails consistent and accurate
• Stay present with guests while moving tickets
• Keep the bar clean, stocked, and safe
• Coordinate with FOH on pacing and delays

Core Responsibilities

• Welcome and close the loop for bar guests end‑to‑end
• Produce accurate, consistent cocktails and all beverages for the floor
• Prioritize service tickets while staying present with bar guests
• Maintain menu knowledge and preparation methods
• Keep the bar clean, stocked, and safe throughout service

Micro‑Timings

• Greet bar guest: within 1 minute
• Ticket acknowledgment: within 30 seconds of print
• Classic cocktail build: 60–90 seconds
• Check back after first sip: within 2 minutes

Related References

Bar Resources

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Purpose

Central reference for bar standards, recipes, glassware, and terminology.

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Recipes

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Sangria

3 bottles House Pinot Noir

1 bottle Sangria (keep bottle)

2 cups cranberry juice

¾ cup simple syrup

Prepare in the Sangria jug behind the bar as needed during service. Reserve empty Sangria mix bottles for Spritzer.

Seasonal Spritzer

Equal Parts:

lemon juice

lime juice

grapefruit juice

Prepare in a clean, empty Sangria bottle. Keep three (3) of these bottles prepared and available in the water fridge.

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Well Spirits

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Temperance Gin

Tito’s Vodka

Quality House Bourbon

El Viejito Plata Tequila

Bacardi Silver Rum

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Mainstay Beers

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Narragansett

Pigeon Hill Shifting Sands

Virtue Lapinette

Kilkenny Irish Red

City Built Prague Underground

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